Privacy Policy

EFFECTIVE DATE: This Privacy Policy was last updated on December 23, 2013.

Retinue Media, LLC d/b/a Your Hollywood Pro and its current and future members affiliates,
parent companies and subsidiaries (“us” or “we”) are strongly committed to protecting your
privacy and providing a safe online experience for all of our users while offering the highest
quality user experience.

By using (the “Site”) and the current or future products and services
purchased through the Site, including, without limitation, the Your Hollywood Pro services (collectively, the
“Services”), owned, operated and provided by us, you agree to the terms of this Privacy Policy. The
Sites and the Services may hereinafter be collectively referred to as, the “Sites and/or Services”.

Because we gather certain types of information about and from you, we believe it is important that
you understand our collection and use of this information. This Privacy Policy discloses what
information we gather, how we use it, how to correct or change it, and what steps we take to
safeguard personal information provided to us both online and offline. Please read the complete
Privacy Policy below, as well as our Terms of Use, and contact us if you have any questions.


You can visit our Sites, use our Services, read materials, obtain information, data and advice and
browse content on the Sites or provided via our Services without giving us any personally
identifiable information. In order to provide you with the most efficient and enhanced personalized
service and attention, and to accommodate certain requests that you make, we request
information about you in certain circumstances (e.g., when you register to use our Services) and
collect certain information automatically.

Information You Volunteer

We collect personally identifiable information that you enter on the Sites or in connection with the
Services or otherwise volunteer to us (such as your name, e-mail address, credit card number,
home address, phone number, and/or similar information), when you contact us to, among other
things, make purchases or register for the Sites and/or Services, make help requests or request
information. You can choose not to provide certain information, but then you might not be able to
take advantage of many of our features. We use the information that you provide for such
purposes as providing certain Services to you, responding to your requests, customizing future
experiences for you, improving our operations, and communicating with you.

Note that our Sites and/or Services may also offer interactive services, such as chat rooms, web
logs, forums and message boards. Please remember that any information that you disclose in
these areas becomes public information, and you should exercise caution when deciding to
disclose personally identifiable information in these areas.

Information Collected Automatically

We receive and store certain types of information whenever you interact with us. For example,
like many web sites, we use “cookies” or small data files stored on your computer’s hard drive
and your devices and we obtain certain types of information when your web browser accesses
our Sites and/or Services or advertisements and other content served by us or on our behalf on
other web sites. We may also automatically collect your Internet Protocol and referring web site
addresses, browser type and domain name. This information helps facilitate your online
experience on our Sites and in connection with certain Services. We use “cookies” to track usage
patterns on our Sites and in connections with certain Services and to control the display of ads,
as well as to offer other functionalities. You can turn off cookies, but that will affect your online
experience. Please see below for more detail on cookies.


We use collected information to evaluate and administer our Sites and/or Services, fulfill your
requests and registration (including, without limitation, for consultations with a Your Hollywood
Pro service consultant), respond to any future problems, such as difficulties in navigating our
Sites or accessing certain Services or features, and to gauge user trends.

in any transaction, when you purchase products or Services or make a payment by credit
card, your credit card company will have all relevant information about the name of the vendor,
item(s) or Services purchased, date, total cost and other information necessary to process the
transaction. We will not otherwise provide any personal data to your credit card company without
your permission. We and our technical, processing and fulfillment agents, partners, vendors and
consultants (including, without limitation, the Your Hollywood Pro service consultants) follow
carefully proscribed procedures to safeguard credit card data in connection with your transactions
and adhere to certain legal requirements.


Personal information is available to us and the technical, processing and fulfillment agents,
partners, vendors and consultants (including, without limitation, the Your Hollywood Pro service
consultants) who make our Sites and/or Services available to you. Anonymous information is
available to our affiliates, sponsors, vendors and partners.

Website hosting firms, technical, processing and database consultants and vendors, advertising
agencies, order and credit card processing partners and vendors, consultants (including, without
limitation, the Your Hollywood Pro service consultants) and other third parties may have access
to personally identifiable information in the course of making our Sites and/or Services and
related contents available. All companies and individuals working for and with us must comply
with our privacy policies, and are not permitted to sell your information to third parties or to use it
except as authorized by us and you, or as permitted or required by law.

We reserve the right to use or disclose any information without notice or consent for the following
purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of
consumer complaints or possible breaches of law; to protect the integrity of our Sites and/or
Services and our property; to protect the safety of our visitors, consultants or others; to fulfill your
requests; or to cooperate in any legal investigation.


Your web browser offers so-called “cookies” which, if you allow their use, store small amounts of
data on your computer when you visit a web site. Cookies do not contain any personally
identifiable information about you and therefore cannot be used to identify you personally.
However, cookies assist us in tracking which of our features you like best and make it easier to
use our Sites and/or Services. You have the ability to accept or decline cookies by modifying your
browser. Our Sites and/or Services are viewable even if you disable the cookie function on your
browser. However, if you disable cookies, some advanced and customized features or offerings
will not be available to you.

What About Links to Other Sites?

Our Sites and/or Services may contain links to other websites that are not owned and operated
by us and provides access to products and services offered by third parties (including, without
limitation, a Your Hollywood Pro service consultant), whose privacy policies we do not control.
When you access another website or purchase third-party products or services through the Sites
and/or Services, use of any information you provide is governed by the privacy policy of the
operator of the website you are visiting or the provider of such products or services.
We are not responsible for their privacy practices.

Cooperative Relationships With Third-Parties

We may also make some content, materials, information, data, products and services available
through our Sites and/or Services in connection with cooperative relationships with third-party
providers, where the brands of our provider partner appear on the Sites and/or Services in
connection with such content, materials, information, data, products and/or services. We may
share with our provider partner any information you provide, or that is collected, in the course of
visiting any pages that are made available in cooperation with our provider partner. In some
cases, the provider partner may collect information from you directly, in which cases the privacy
policy of our provider partner may apply to the provider partner’s use of your information. The
privacy policy of our provider partners may differ from ours. If you have any questions regarding
the privacy policy of one of our provider partners, you should contact the provider partner directly
for more information.


If personal information you have submitted is no longer accurate, current, or complete and you
wish to update it, please contact us at by email at Upon appropriate
request we will provide you a copy of your information within in a reasonable time and we will
correct or delete it within a reasonable period of time after your request. Notwithstanding the
foregoing, there may be circumstances where we are legally required to retain the information we
collect about you (for example, in connection with court proceedings) and despite your request for
us to delete your information, we will retain what we are legally required to keep. We also reserve
the right to use previously obtained information to verify your identity or take other actions that we
believe are appropriate.

You may also unsubscribe to any online e-mail updates sent to you by us, by following the
unsubscribe instructions in the body of any e-mail message. We will take commercially
reasonable steps to implement your opt-out requests promptly; but you may still receive
promotional information from us by mail for up to 60 days due to printing and mailing schedules,
and up to 10 days for e-mail. You may also continue to receive information from those third
parties to whom your information was previously disclosed.


We maintain reasonable and appropriate physical, electronic and procedural safeguards to
protect your personal information. While we do work very hard to protect your privacy, no method
of security is 100% effective, and we cannot be responsible for the actions of those who may gain
unauthorized access to your personal information. We make no warranties, express, implied or
otherwise, as to the ultimate effectiveness of its reasonable and appropriate safeguards.


Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us
for a notice describing what categories of personal information we share with third parties or
corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That
notice will identify the categories of information shared and will include a list of the third parties
and affiliates with which it was shared, along with their names and addresses. If you are a
California resident and would like a copy of this notice, please submit a written request to the
following address: Retinue Media, LLC d/b/a Your Hollywood Pro, 27459 English Ivy Lane, Santa
Clarita, CA 91387. In your request, please specify that you want a “Your California Privacy Rights
Notice”. Please allow at least 30 days for a response.


We are strongly committed to protecting the safety and privacy of children who visit our Sites
and/or Services. We do not knowingly collect personal information online from children under 13
and have adopted techniques to ensure compliance with this Privacy Policy and the Children’s
Online Privacy Protection Act of 1998 (“COPPA”). COPPA and its accompanying regulations
under United States federal law protect the privacy of children using the Internet. Our Sites and/or
Services include content that we believe to be unsuitable for children under 13 and which are not
necessarily monitored. We encourage all parents to talk to their children about online safety and
to monitor their children’s use of the Internet.


Our Sites and/or Services and the servers that make Sites and/or Services available worldwide
are located in the United States. The Internet laws in the United States govern all matters relating
to the Sites and/or Services. Any information you provide in subscribing to our Sites and/or
Services or registering or ordering at our Sites or for our Services will be transferred to the United
States. By visiting our Sites and/or utilizing our Services and submitting information, you
authorize this transfer, processing and use.

Where Is My Information Stored?

Your personal information may be stored and processed in any country where we have facilities
or in which we engage service providers, and by using our Sites and/or Services, you consent to
the transfer of information to countries outside of your country of residence, including the United
States, which may have different data protection rules than in your country. The Sites and/or
Services are controlled and operated by us from the United States and are not intended to
subject us to the laws or jurisdiction of any state, country or territory other than that of the United


We will occasionally update this Privacy Policy as necessary to protect our users and to comply
with a changing environment. We recommend that you check the Privacy Policy when you visit
our Sites or utilize our Service to be sure that you are aware of and understand our current policy.
If we make material changes to this policy, or in how we use or collect your personally identifiable
information, we will prominently post such changes prior to implementing the change. We will not
make any retroactive material changes in how we handle previously collected personal
information unless you allow us to do so, or unless we are legally required to do so, and in such a
case we will e-mail registered Site visitors or Service users information on material changes to
this Privacy Policy.

Notices, Revisions and Conditions of Use

If you choose to visit our Sites or use our Services, your use, visit and any dispute over privacy is
subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution
of disputes, arbitration and application of the law of the State of California. If you have any
concern about privacy at our Sites or in connection with our Services, please contact us with a
thorough description, and we will try to resolve it. As our business changes, our Privacy Policy
and Terms of Use may change also. We may e-mail periodic reminders of our notices and
conditions, unless you have instructed us not to, but you should check our Sites frequently to see
recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that
we have about you and your account. We will not materially change our policies and practices to
make them less protective of personal information collected in the past without the consent of
affected user.


If you have any questions about this Privacy Policy or our privacy practices, please e-mail us at
Please include the specific Services purchased or the URL of the
Sites involved in your request.

Or you can contact us by mail at:

Retinue Media, LLC d/b/a Your Hollywood Pro
Attn: Privacy Policy Questions
27459 English Ivy Lane
Santa Clarita, CA 91387